1. WHO WE ARE?
We are MEDIA STREAM AG, a software development company based in Principality of Liechtenstein Industriering 40, 9491 Ruggell, trading as Globalbet. We are the data controller responsible for your personal data.
2. WHAT DO WE COLLECT
We maintain data which you provide us with and also collects data upon you visiting or using the our website.
The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes, for example, the IP addresses or domain names of the computers and terminals used by the Users, the URI / URL (Uniform Resource Identifier / Locator) notation addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the User. These data, necessary for the use of web services, are also processed for the purpose of: a) obtain statistical information on the use of services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.); b) check the correct functioning of the services offered. The legal basis of these processing is the pursuit of the legitimate interest of the Data Controller (Article 6 paragraph 1 letter f) of the Regulation), which is equally balanced with the legitimate interest of the Data Subjects, as the data processing activity personal data is limited to what is strictly necessary for the execution of the operations and other processing indicated in this paragraph. The data will be processed until the legitimate interest of the Data Controller is exhausted, without prejudice to any need to ascertain crimes against the Site or to comply with requests from public authorities and / or supervisory bodies.
Personal information: This includes your name, address, e-mail address; phone number, together with and other information that you elect to provide to us.
Photographs and video: In hosting you at international gaming conferences, we may create video and photographs which identify you, your family members and other participants and that may be considered personal data. Our photographs may be produced in print and digital format.
3. METHODS OF PROCESSING
The processing of personal data takes place using IT and telematic tools and, residually, manual, with logic strictly related to the purposes highlighted above and, in any case, in compliance with the precautions, guarantees and necessary measures prescribed by the reference legislation, aimed at ensuring the confidentiality, integrity and availability of personal data, as well as avoiding damage, whether material or immaterial (e.g. loss of control of personal data or limitation of rights, discrimination, theft or usurpation of
identity, loss financial, unauthorized decryption of pseudonymisation, damage to reputation, loss of confidentiality of personal data protected by professional secrecy or any other significant economic or social damage)
4. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information in the following ways:
· to provide you by e-mail in the vent you ask it.
· As necessary for certain legitimate business interests, which include the following:
Ø where we are asked to deal with any enquiries or complaints you make
Ø to provide postal communications which we think will be of interest to you
Ø if you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, to keep basic data to identify you and prevent further unwanted processing
Ø to (a) comply with legal obligations, (b) respond to requests from competent authorities; (b) protect our operations; (c) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (d) enforce or defend legal rights, or prevent damage.
· With your consent, we may use your personal information, photographs and video to promote and advertise our business, including (a) our printed publications, presentations, promotional materials (including leaflets, brochures, stickers, bookmarks, posters, factsheets; (b) on our website and other digital advertising of our services; and (c) in social media forums such as Instagram, Pinterest and Facebook.
· We may provide you with information about our products or services, events and other promotions we feel may interest you. We will contact you by email only with your consent, if this was given at the time you provided us with the personal data.
· We may use your personal data for other purposes which you have consented to at the time of providing your data.
5. DISCLOSURE OF YOUR INFORMATION
We share your personal data with third parties in the following situations:
· Service Providers: we sometimes engage selected third parties who act on our behalf to support our operations, such as (i) photographs, (ii) IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide our products/services, and (iii) providers of specialist services, including retouching, printers, framers and book binders. Pursuant to our instructions, these parties may access, process or store your personal data in the
course of performing their duties to us and solely in order to perform the services we have hired them to provide.
· Business Transfers: if we sell our business or our company assets are acquired by a third party personal data held by us about our customers may be one of the transferred assets.
· Administrative and Legal Reasons: if we need to disclose your personal data (i) to comply with a legal obligationand/or judicial or regulatory proceedings, a court order or other legal process. (ii) to protect us, our members or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.
6. DATA TRANSFERS
Your personal data will be transferred to and stored in countries other than the country in which the information was originally collected, including other destinations inside and outside the European Economic Area (“EEA”) to our service providers for the purposes described above.
Please note that the countries concerned may not provide the same legal standards for protection of your personal data that you have in the Principality of Liechtenstein or EEA. Where we transfer your personal data to countries outside of the EEA we will take all steps to ensure that your personal data continue to be protected. We will implement appropriate safeguards for the transfer of personal data to our service providers in accordance with the applicable law, such as relying on our service providers’ Privacy Shield certification or implementing standard contractual clauses for data transfers. If you would like to receive more information on the safeguards that we implement, including copies of relevant data transfer contracts, please contact us as indicated below.
7. DATA RETENTION
8. EMAIL MAILING LIST & MARKETING MESSAGES
Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
9. SOCIAL MEDIA POLICY & USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords
or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
10. YOUR DATA PROTECTION RIGHTS
Under Data Protection Act (DSG) of 4 October 2018, Data Protection Ordinance (DSV) of 11 December 2018 and the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”), you will have the following rights which we will always work to uphold:
· Right of access: If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data along with certain other details. If you require additional copies, we may need to charge a reasonable fee.
· Right to rectification: If your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your personal data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.
· Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it. We will tell you before we lift any restriction on processing. If we shared your personal data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.
· Right to data portability: You have the right to obtain your personal data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you. We will give you your personal data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
· Right to object: You may ask us at any time to stop processing your personal data, and we will do so:
Ø If we are relying on a legitimate interest to process your personal data — unless we demonstrate compelling legitimate grounds for the processing or
Ø If we are processing your personal data for direct marketing.
· Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing of your data before we received notice that you wished to withdraw your consent.
· Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your personal data, you can report it to the Liechtensteiner data protection authority ('DSS') or, as the case may be, any other competent data protection authority of an EU member state that is authorised to hear those concerns.
If you wish to exercise any of these rights, please contact us as described in the “Contact” section below. We may also need to ask you for further information to verify your identity before we can respond to any request.
The Company reserves the right to update this Policy at its own discretion and at any given time. The user is therefore encouraged to periodically read through the policy for any changes and updates.